Steph Terry • April 28, 2023

Our Collision Repair Process

Our collision repair process involves multiple important steps. We adhere to a strict process in order to restore all makes and models to the best condition possible. Our well-trained technicians always follow precise procedures and only use industry-leading tools and techniques to complete their repairs. Here’s a brief overview of our collision repair process and how it may be the perfect match for your needs.

1. Estimate Damages

To begin the collision repair process, simply give us a call, send us a text, or reach out online at your convenience. You’ll be encouraged to schedule an appointment and bring your vehicle to either of our locations following a brief conversation. Estimate appointments normally take 20 to 30 minutes, and you’re always welcome to wait in our lobby during yours.  If you’re in need of a tow truck, then we’ll happily assist you with this process. Then, we’ll gladly provide you with a personalized estimate as soon as possible. 

 

Before starting our repair process, our estimators will thoroughly assess the extent of your vehicle’s damage. They’ll use advanced tools and techniques to diagnose any hidden and obvious structural, mechanical, and electrical damage. Their findings will inform us of the cost, timeline, and overall goals of our collision repair process. 

 

You can trust that your vehicle is always in good hands, as our experienced team proudly maintains their Gold Class certification from I-Car. This accreditation verifies that the best collision repair shops complete an annual technician training program. Each year's training updates our technicians on countless new methods for repairing damage to various makes and models. 

2. Perform Collision Repairs

In the first step of our collision repair process, our technicians remove damaged parts and those blocking access to structural components. This allows them to access and repair critical frame damage and internal mechanisms. 

 

Following all structural repairs, the auto body team then replaces or restores any damaged body panels. The technicians repair or use paintless dent repair (if possible) to adjust the shape and contour of body panels. They take precise measurements and compare them to the manufacturer’s specifications so the structural panels look and function as originally intended. In some cases, extensive damage warrants replacement parts and a fresh coat of paint. 

 

Before refinishing parts, our paint department professionally sands and preps surfaces. We employ computerized color matching software to ensure all new paint matches the car’s original color. Our refinish technician then applies sealer, base coat color and a clear coat to protect the panels and match factory color and shine. 

 

Lastly, we reassemble the vehicle and make sure the fit and finish are up to our standards. 

3. Return the Repaired Vehicle

Before returning any vehicle, we perform a final safety test to certify the quality of our work. Our team tests and tunes all components to ensure they're functioning properly and as intended. We also recalibrate sensors and safety systems. Our detail team also provides thorough exterior and interior detailing to ensure your newly repaired vehicle looks its best. Once work on your vehicle is complete, our staff will reach out to arrange the best pickup time. 

 

We strive to accommodate a variety of payment options for collision repairs. Our billing team prides itself on being insurance agnostic, which is why we gladly work with all auto insurance companies. We also accept out-of-pocket payments if that is your preference. Plus, we guarantee each repair with a lifetime warranty that covers any repair-related issues at no additional cost to you. 

Affordable Collision Repair Services

Collision repair is the best way to restore your vehicle after any accident. Our customers’ satisfaction is our number one priority, and we strive to provide them with a stress-free experience at every turn. If you’re looking for worry-free collision repair, then we hope you’ll reach out to schedule an estimate today. Our goal is to get your vehicle safely back on the road as soon as possible. 

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A salvage title can make a damaged vehicle look like an affordable repair project. But before you approve the work, it is important to understand why the vehicle received that title and what may be discovered once repairs begin. Damage from a previous collision is not always visible from the outside, and an initial estimate may not tell the whole story. At Morrow Collision Center , we want owners to make informed decisions about salvage title vehicle repair. That includes understanding the possible costs, the limits of an inspection, and why we cannot provide a warranty on repairs to salvage title vehicles. What a Salvage Title Means in Nebraska In Nebraska, a salvage title identifies a vehicle that meets the state’s salvage criteria following significant damage. A vehicle may also receive a salvage brand voluntarily. The title alerts future owners that the vehicle has a history they should investigate before buying or repairing it. After a salvage-titled vehicle is repaired, Nebraska requires an inspection before a title branded “Previously Salvaged” can be issued and the vehicle registered. The Nebraska Department of Motor Vehicles explains that this brand remains on subsequent titles. Hidden Damage Can Change the Repair Plan A vehicle’s visible damage may be only part of what needs attention. Once damaged panels are removed, a repair shop may find problems with underlying components, previous repairs, wiring, or areas that were difficult to inspect beforehand. The extent of that risk depends on the vehicle’s history and condition. These discoveries can change the scope and cost of a repair. If you are considering purchasing the vehicle, gather as much information as you can before making a commitment. Ask for its title and repair history, review available records, and arrange an independent inspection. Why Morrow Cannot Warranty Salvage Title Repairs Morrow Collision Center cannot provide a warranty on repairs to salvage title vehicles. A salvage title signals significant or otherwise documented prior damage, and the vehicle’s full repair history may be incomplete. Previous damage or repairs outside the current job can affect how the vehicle performs later. That limitation is worth discussing before authorizing any work. Ask which repairs are being considered, what the shop can assess at that stage, and what could cause the plan or estimate to change. Understanding the scope helps you weigh the repair against the vehicle’s condition and value without assuming that a new repair resolves every issue in its history. Questions to Ask Before Approving Repairs Bring the title and any estimates, photos, or records of past repairs you have. Then ask: What damage is visible now, and what areas have not yet been inspected? Could additional damage be found after disassembly? How will a change in repair scope be communicated and approved? What is included in the proposed work? What are the warranty terms for this salvage title vehicle? If you have not purchased the vehicle yet, consider the potential for additional repairs alongside the asking price. A lower purchase price does not necessarily mean a lower total cost. Frequently Asked Questions Can a salvage title vehicle be repaired in Nebraska? Yes, a salvage title vehicle can be repaired in Nebraska. To obtain a “Previously Salvaged” title and register it, the owner must complete the state’s required title and inspection steps. Does a Nebraska salvage inspection guarantee the vehicle is safe? No, the required title inspection should not be treated as a comprehensive safety guarantee. Have a qualified professional evaluate the vehicle’s condition and any concerns about previous damage. Can Morrow Collision Center warranty repairs on a salvage title vehicle? No, Morrow Collision Center cannot warranty repairs on salvage title vehicles. Prior damage and an incomplete repair history can leave issues outside the scope of the current work. Should I get an estimate before buying a salvage title vehicle? Yes, getting an inspection and discussing potential repairs before buying can help you understand the costs. An initial estimate may change if additional damage is discovered during repair. Talk With Morrow Before You Commit Every salvage title vehicle has a different history. If you are considering repairs, start with a clear conversation about the damage, the proposed work, and the limits of what can be known before disassembly. Contact Morrow Collision Center to discuss your vehicle with a collision repair shop in Lincoln, NE, before you decide on the next step.